Virgin Media has emerged as the top choice for households seeking superior broadband speeds, reliability, and consistent service quality, according to a recent study by Opensignal. The UK-based Internet Service Provider (ISP) outperformed its competitors in all evaluated categories, including Download Speed, Upload Speed, Video Experience, and Consistent Quality.
Principal Analyst, Andrey Popov, highlighted Virgin Media’s exceptional performance in the broadband market, attributing it to the company’s upgraded cable-to-fibre network. Virgin’s Download Speed of 187.8Mbps and Reliability Experience score of 747 points significantly surpassed other providers.
Following closely behind Virgin Media in the rankings was Vodafone, which also received commendable scores across all metrics. Vodafone’s dual-network approach, utilizing both Openreach and CityFibre networks, set it apart in the industry.
Among other notable ISPs, BT secured the third position in categories like Consistent Quality and Download Speed, while Sky excelled in Video Experience, ranking second in this area.
Conversely, Three and TalkTalk found themselves at the lower end of the spectrum. Three ranked lowest in Consistent Quality, Upload Speed, Video Experience, and Reliability Experience, while TalkTalk lagged in download speeds, averaging 55.1Mbps compared to Virgin Media’s 180Mbps+ speeds.
The latest Opensignal survey results showcased the following winners across various categories:
Consistent Quality
1st – Virgin Media
2nd – Vodafone
3rd – BT/EE
4th – TalkTalk
5th – Sky
6th – Three
Download Speed
1st – Virgin Media
2nd – Vodafone
3rd – BT/EE
4th – Sky
5th – Three
6th – TalkTalk
Upload Speed
1st – Virgin Media
2nd – Vodafone
3rd – BT/EE
4th – Sky
5th – TalkTalk
6th – Three
Video Experience
1st – Virgin Media
2nd – Sky
3rd – Vodafone
4th – BT/EE
5th – TalkTalk
6th – Three
Reliability Experience
1st – Virgin Media
2nd – Vodafone
3rd – Sky
4th – BT/EE
5th – TalkTalk
6th – Three
Users are encouraged to explore these rankings to make informed decisions about their broadband service providers.